Cancellation & Refund Policy

• Cancellations 5+ days before check-in: Full Refund
• Cancellations 3–4 days before check-in: 50% refund of advance payment
• Cancellations 1–2 days before check-in: No refund on advance payment
• No-show: No refund; booking will be forfeited

All eligible refunds are processed to the original payment method used at the time of booking.

• UPI / Net Banking: Refund credited within 5–7 business days
• Credit / Debit Card: Refund credited within 7–10 business days (as per your bank's processing time)
• Cash Payments: Refunds for cash bookings are issued at the hotel front desk or via bank transfer upon request
• Refund confirmation will be sent to your registered email and phone number
• If you do not receive your refund within the stated timeframe, please contact us immediately

• Contact us via WhatsApp: +91 9448246923
• Call our front desk: +91 9448246923
• Email: sklegacy28@gmail.com
• Provide your Booking Reference number and registered guest name
• Cancellation requests are processed within 24 hours of receipt

• Standard Check-in Time: 12:00 PM
• Standard Check-out Time: 11:00 AM
• Early check-in subject to availability (charges may apply)
• Late check-out requests must be made by 8:00 AM on checkout day
• Guests arriving before 6:00 AM will be charged for the previous night

• Advance payment required to confirm all bookings
• Remaining balance due at check-in
• Accepted: UPI, Credit Card, Debit Card, Net Banking, Cash
• GST applicable on all room rates as per government regulations

• Extra bed charges: ₹600 – ₹1,000 per night (season dependent)
• Maximum one extra bed per room
• Must be requested at time of booking
• Subject to availability

• Valid government-issued photo ID required at check-in (Aadhaar/PAN/Voter ID)
• The hotel is a non-smoking property (smoking permitted in designated areas only)
• Pets not permitted on the premises
• Outside food and beverages subject to hotel discretion
• The management reserves the right to refuse accommodation